Q1. What is your MOQ? Can we order mixing different sizes?
Sure, normally the MOQ of each size is 1x20ft container. Or for your testing quality we can accept trial/sample order for different sizes.
Q2. Can we print logo or other mark on the product?
Yes, please kindly send your design to us.
Q3. How can you guarantee our business in safe?
We are 8 years gold supplier and worth trusted. Or you can use the Alibaba Trade Assurance for your payment and we can sign business contract for your safety.
Q4. Do you have after sale service?
Yes, After sale service is 24 hours at any time. Any problems and questions, solve them at the first time. At the same time give you a satisfactory answer.
Q5. What are the advantages of your board?
Outstanding light weight, heat insulation, waterproof, fire proof, sound insulation, fast construction etc.
Q6. Is the board fire resistant? If so, how many hours?
Yes, fire resistant. It can endure fire resistant 4 hours in the heat of 1000℃. Actually, it is noncombustible Class A1.
Q7. Do you have any certificates to help us get government's approval?
CE, ISO, TUV, SGS certificates and China testing report and our laboratory's testing data etc. by ourselves as your supporting document. Because building standards are different in different countries, most of our customers buy the boards for testing and get approval by themselves.
Q8. If we need samples for customer approval, will it be possible?
Of course we can.
Q9.How to guarantee the quality?
Laboratory, integral testing process from raw materials to finished product till loading containers will be done by our factory.
Q10. Could I have some information about your scope of business?
- MgO board.
- Magnesium sulfate board.
- PVC coated MGO ceiling.
- Acoustic perforated ceiling.
- EPS/XPS sandwich panel.
- Fiber cement board.
- Fiber cement external siding.
- Other accessories.
Q11. What about the method of payment?
30%T/T deposit, 70%T/T balance payment before loading container.
Q12. What’s the time of delivery and shipping?
- delivery time is about 2 weeks and also depends on your order quantities.
- Generally speaking, it will take 30-35 days for transporting the goods.